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Free shipping is calculated on the order amount after discount and excluding shipping costs.
For orders over €65, no shipping costs will be charged. In the end, you will return part of your order and you will end up with less than 65 euros. Then the costs for the outward shipment will still be charged. We deduct this amount from your credit invoice.
The costs for the Netherlands are €4.95 and the costs for Belgium are €6.95
If you have received a discount as a result of a promotion on multiple items (for example, 3 items for the price of 2 or a 20% discount when you buy 2 items) or if you have a minimum order value and you return one or more items from this promotion, your discount will expire.
When you have received a gift as a result of a promotion (for example a free gift when you spend €50) or with a minimum order value and you return one or more items from this promotion, the gift will expire and the cost of the gift will be deducted.
You must add a free gift to the shopping cart yourself. If you have not added it, we cannot send the gift separately.
When you use a discount code to fall below the order value for the gift, you are not entitled to the gift.